For Independent & Boutique Hotels in North Carolina
Virtual Front Desk Assistant
Instant answers for guests. Fewer interruptions for your front desk.
What It Is
A property-specific virtual assistant that works as a digital extension of your front desk, available to guests 24/7 on mobile and desktop.
What It Does
- Check-in / check-out details
- Wi-Fi and connectivity information
- Parking and arrival instructions
- Breakfast, amenities, and property details
- House rules and general policies
Key Benefits
- Fewer front desk interruptions
- Faster answers for guests
- Consistent information every time
- Better after-hours coverage
The Problem
- Repetitive guest questions throughout the day
- After-hours inquiries when staff is unavailable
- Inconsistent answers between team members
- Front desk interruptions during busy check-in times
What It Does Not Do
- No bookings or reservations
- No payments
- No complaint handling
- Does not replace staff
Simple Setup
- Collect your property information
- Customize the assistant
- Review and approve responses
- Go live for guests
Typical timeline: 7–10 days
Who It’s For
Built specifically for independent hotels & inns in North Carolina (Hickory → Charlotte corridor).
- Independent hotels
- Boutique hotels
- Inns / small properties
Not designed for chains, Airbnb, or vacation rentals.
Live Demo
This is a working example of the Virtual Front Desk experience on desktop and mobile.
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